Delivery Policy

Delivery of order will be made to the address specified by the customer.

Anybody at the delivery address who receives and signs for the goods shall be presumed by Captivate Shoes to be authorised to receive the goods on your behalf.

Deliveries will be made between 7.00am and 6.00pm Monday to Friday.  Exact time for delivery cannot be given.

Captivate Shoes shall not be liable for the consequences of any delays with delivery, and the customer acknowledges that Captivate Shoes will not accept any liability for any claims or losses arising from its failure to meet the delivery date.

Delivery charges cover packaging, delivery and tracking.

If you require special instructions for your delivery please let us know at the checkout page of our website.

If for any reason your parcel is not delivered within seven days of your order, please contact us immediately.